Meet the Team
Meet the diligent professionals at KP BOOKS CO. From real estate accounting to strategic tax planning, we’re here to help businesses succeed and build strong client relationships.
Kelly Pacheco
Director of Operations & Founder
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Kelly’s story into the real estate industry began at just 17, when she started as a receptionist for a RE/MAX office located at St Clair and Caledonia. Growing up in Toronto, she seized every opportunity to advance within the world of Real Estate Administration. Her impressive career spans several top Real Estate Brokerages, including Royal LePage and RE/MAX.
What started as a part-time job quickly evolved into a passionate career. Kelly advanced from Deal Conveyance to mastering Finance & Accounting, gaining full understanding of real estate transactions. Having a specialization in Agent Corporations (Sub-Brokerages or whatever they call it these days), she excels in high-level customer service and the development of efficient processes and procedures.
Kelly’s expertise is unmatched—ask her anything about building a robust Back Office, and there’s a 99% chance she has the perfect solution. Her Human Resources Management Degree further amplifies her people management and leadership skills. As the Director & Founder of KP BOOKS CO, Kelly is dedicated to leading the administration and finance team to success and building quality relationships along the way.
In her free time, Kelly loves to spend time with her family, is an avid reader and loves to cook!
Diana Bistran
CPA, CMA
Diana is a Chartered Professional Accountant (CPA) with over a decade of direct experience working with small businesses. Her extensive experience has given her insight into the common challenges small businesses face and how these impact the business owner.
Her aim at KP BOOKS CO is to provide accounting and tax strategy advice to help businesses achieve their growth plans, allowing business owners to reap the benefits of their flourishing enterprises.
Outside of work, Diana enjoys spending time away from screens. Whether it’s hiking in the summer or skiing in the winter, she recharges her batteries with these activities.
Melanie Cabral
Account Manager
Melanie began her real estate career in 2006 as an agent services coordinator and has since gained experience in all facets of administration to include personal assistance and transaction management. She has brought her experience to the top brokerages of RE/MAX, Royal LePage and Sutton Group and inherited a wealth of knowledge from colleagues and real estate professionals over the years.
Melanie takes pride in providing quality service and support to assist industry professionals and offering insight backed by almost 20 years of experience to those who are just beginning their journey in real estate. Her sunny disposition allows her to establish great rapport with others and foster balanced professional relationships.
In her spare time, Melanie is spending time with her family, reading a book from her never ending “to be read” pile or planning the next family adventure. She is a Disney lover at her core, loves a good road trip and is a concert enthusiast!
Kirstyn Sugden
Account Associate
Kirstyn’s passion for real estate was sparked early on, inspired by her grandmother’s interest in the industry. She officially began her real estate career in 2021, jumping in during the height of a dynamic market impacted by the pandemic.
Since entering the field, Kirstyn has grown from a part-time administrative role into full-time positions focused on deal and transaction management. She has gained hands-on experience working with respected brokerages such as RE/MAX and Royal LePage, as well as contributing to the success of a high-performing sales team in the Niagara region.
Although still early in her career, Kirstyn is eager to learn and demonstrates strong problem-solving skills with a dedication to delivering thoughtful, effective solutions. Her drive to grow within the industry is matched by her strong attention to detail.
Outside of work, Kirstyn is an avid animal lover and passionate rescue advocate. Whether caring for her own pets, fostering animals, or pet sitting, she’s rarely seen without a furry companion by her side
Christina Zheng
Account Associate
Christina began her journey in the real estate industry at the age of 19. Starting in administrative roles, she quickly advanced into transaction management and general accounting at top franchises like Century 21 and Re/Max.
Eager to deepen her industry knowledge, she earned her real estate license, allowing her to provide comprehensive support and insights to the business. Currently pursuing her undergraduate degree at the University of Toronto, she aspires to further her education in law.
Outside of work and studies, Christina prioritizes time with loved ones and fitness, finding balance that fuels her professional and personal growth.
Gladys Perez
Jr. Account Associate & Administration
Gladys is a highly organized and detail-oriented Administrative Assistant with experience supporting real estate teams since 2019. Known for her reliability, accuracy, and proactive approach, she plays a key role in ensuring smooth day-to-day operations and providing exceptional administrative support in fast-paced environments.
Driven by her passion for real estate, Gladys brings enthusiasm and a focused approach to every task. She is dedicated to maintaining high standards of accuracy, meeting deadlines, and supporting cross-functional teams with professionalism. Her blend of industry experience, attention to detail, and commitment to excellence make her a valued asset to any real estate organization.
Beyond the workplace, Gladys enjoys spending quality time with her family through travel, exploring new places and cultures. She also loves expressing her creativity through arts and crafts and baking.
top brokerage in Vaughan.